The United States Ombudsman Association was founded in 1977 to foster the establishment and professional development of public sector ombudsman offices throughout the United States and the World. The USOA is the oldest ombudsman organization in North America.

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The United States Ombudsman Association is pleased to announce that our 2017 Annual Conference will be held October 2-6, 2017 in San Antonio, Texas, at the Drury Plaza Hotel, San Antonio Riverwalk.

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USOA Annual Conference

A great opportunity to increase your knowledge base and network with your colleagues in the ombudsman profession. If you have never attended, please seriously consider joining us year!Learn More

Ombudsman Reference Library

Access articles and materials relevant to ombudsmen, including model legislation for establishing ombudsman offices, and the ombudsman reference material in the Stanley V. Anderson Collection.Learn More

Member Services

Member directories, member e-mail lists for all USOA chapters and a Google Group for all USOA members. The Membership section is a members-only area for helpful resources.Learn More
I enjoyed the entire event.  Thank you!
Conference Attendee - from the 2016 conference
Well done, yet again you’ve pulled off a great conference.
Conference Attendee - from the 2016 conference
Excellent conference!  Great job!  Appreciated the variety every day.
Conference Attendee - from 2016 conference
Excellent conference with well-planned breaks and opportunities for networking.
Conference Attendee - from 2016 conference