The United States Ombudsman Association was founded in 1977 to foster the establishment and professional development of public sector ombudsman offices throughout the United States and the World. The USOA is the oldest ombudsman organization in North America.

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The United States Ombudsman Association is pleased to announce that our 2016 Annual Conference will be held October 17-21, 2016 in Arlington, Virginia, at the Westin Arlington Gateway.

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USOA Annual Conference

A great opportunity to increase your knowledge base and network with your colleagues in the ombudsman profession. If you have never attended, please seriously consider joining us year!Learn More

Ombudsman Reference Library

Access articles and materials relevant to ombudsmen, including model legislation for establishing ombudsman offices, and the ombudsman reference material in the Stanley V. Anderson Collection.Learn More

Member Services

Member directories, member e-mail lists for all USOA chapters and a Google Group for all USOA members. The Membership section is a members-only area for helpful resources.Learn More
The conference was outstanding in every aspect. Thank you for illuminating me personally and professionally.
Conference Attendee - from the 2015 conference
This was a wonderful conference, especially as a new ombudsman that is building an ombudsman program for the state agency I work for.
Conference Attendee - from the 2015 conference
Excellent conferenceā€¦Learned a lot and will be bringing lots back to my office to improve how I do my job. Thanks!!
Conference Attendee - from 2015 conference
I think the conference was well run and was a great success. Great info and topics.
Conference Attendee - from 2015 conference