The United States Ombudsman Association was founded in 1977 to foster the establishment and professional development of public sector ombudsman offices throughout the United States and the World. The USOA is the oldest ombudsman organization in North America.

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USOA Annual Conference

A great opportunity to increase your knowledge base and network with your colleagues in the ombudsman profession.

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Ombudsman Reference Library

Access articles and materials relevant to ombudsmen, including model legislation for establishing ombudsman offices, and the ombudsman reference material in the Stanley V. Anderson Collection.
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Member Services

Member directories, member e-mail lists for all USOA chapters and a Google Group for all USOA members. The Membership section is a members-only area for helpful resources.
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The conference that you and your colleagues put together was FANTASTIC and well worth the cost!!

Conference Attendee - from the 2019 conference

Thank you for once again planning, organizing, and executing a memorable and educational USOA Annual Conference.

Conference Attendee - from the 2019 conference

I came away from the conference far more informed than before, of the role and responsibilities of the ombudsman. Some of the sessions I attended were real eye-openers and equipped me with the knowledge of how to perform my job with greater professionalism and understanding of how to treat the problems some complainants face. Again, thank you very much.

Conference Attendee - from 2019 conference

This was a fantastic learning opportunity for me – enjoyed every minute (which is saying something!)

Conference Attendee - from 2019 conference