The USOA is Here to Serve You.

The United States Ombudsman Association (USOA) is a national organization for public sector ombudsman professionals. Founded in 1977, USOA is North America’s oldest national ombudsman association with members from ombudsman offices in local, state, and federal governments, and affiliated ombudsman offices. Under its bylaws, USOA was organized to operate exclusively for educational, scientific and charitable purposes.

The purpose of the USOA is to assist existing ombudsman and ombudsman organizations in improving the operation of ombudsman offices throughout the United States. Additionally, the USOA dedicates itself to promote and encourage the establishment of ombudsman offices at the international, national, state, and local levels.

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Model Ombudsman Act
The USOA is a national organization for public sector ombudsman professionals. Founded in 1977, USOA is North America’s oldest national ombudsman association with members from ombudsman offices in local, state, and federal governments, and affiliated ombudsman offices.
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Board of Directors
Leaders of legislative and executive ombudsman offices, together with the immediate past president and chairs of the Corrections, Family & Children, Education / Public Schools, and Healthcare and Municipal Government Chapters, comprise the board of directors.
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USOA Committees
Standing committees provide vital support to the Board of Directors in serving the membership.
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Specialty Chapters
USOA currently has specialty chapters for Children & Families, Corrections, Education, Federal Government, Healthcare, and Municipal Government.
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Member Categories
USOA offers various types of membership opportunities.
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History of the Public Sector Ombudsman
From its origin in 1809 in Sweden to today in the US and around the world – the ombudsman helps guarantee citizens fair and equitable treatment under the law.
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USOA Bylaws
USOA’s founding document was developed and amended to support our mission and our members. Download as PDF or MS-Word format.