USOA Board of Directors

Director – President

Robin Matsunaga

Robin K. Matsunaga, Ombudsman
Office of the Ombudsman, State of Hawaii
465 S. King Street, 4th Floor
Honolulu, HI 96813
Phone: 808-587-0770
Fax: 808-587-0773
Email

Director – Vice President

Linda Lord-Jenkins

Linda Lord-Jenkins, Ombudsman
State of Alaska Ombudsman
333 West 4th Avenue, Suite 305
Anchorage, AK 99501
Phone:  907-269-6291
Fax: 907-269-5291
Email

Director – Secretary/Treasurer

Kristie Hirschman, Acting Ombudsman
State of Iowa – Office of Ombudsman
Ola Babcock Miller Building
1112 East Grand Avenue
Des Moines, IA 50319
Phone: 515-281-3592 or 888-426-6283
Fax: 515-242-6007
Email

Director – Conferences & Training

Dr. Gerald Papica, Ombudsman Program Director
TN Commission on Children & Youth
Andrew Jackson State Building, 9th FL
502 Deaderick Street
Nashville, TN 37243-0800
Direct Phone: 615-532-1572
Main Phone: 615-741-2633
Fax: 615-741-5956
http://www.tn.gov/tccy/topic/ombuds
www.facebook.com/tccyonfb
Email

Director – Member Services

Patrick Dowd, J.D., Director
Office of the Family and Children
Ombudsman (Washington State)
6840 Fort Dent Way, Suite 125
Tukwila, WA 98188
Phone: 206-439-3870
Fax: 206-439-3877
Email

Director – Membership

Tangita Daramola, Competitive Acquisition Ombudsman
DHHS/CMS
7500 Security Blvd
Baltimore, MD 22104
Phone:  410-786-4050
Email

Director – Outreach and Development

Amy Calderwood

Amy Calderwood, Ombudsman
King County Ombudsman’s Office
516 Third Avenue, Suite W1039
Seattle WA 98104
Phone: 206-477-1054
Fax: 206-296-0948
Email

Ex Officio Members

Children and Families Chapter

Joanne MacDonnell, Deputy Ombudsman
Arizona Ombudsman Office
3737 N. 7th Street, Suite #209
Phoenix, AZ 85014
Phone: 602-277-7292
Fax: 602-277-7312
Email


Orlene Hawks
, Director
Office of Children’s Ombudsman
124 W. Allegan, Ste. 100, Boji tower
Lansing, MI 48933
Phone: 517-373-3077
Fax: 517-335-4471
Email

Public Safety Chapter

Charlene Burkett

Charlene Burkett, DOC Ombudsman Bureau Director
Indiana Department of Corrections
402 W Washington W7479
Indianapolis, IN 46204
Phone: 317-234-3190
Fax: 317-233-6921
Email


Linda Ritchey
, Intake Officer
Alaska Office of the Ombudsman
333 W 4th Ave, Ste 305
Anchorage, AK 99501
Phone: 907-269-5290
Fax: 907-269-5291
Email

Education Chapter

Judi Martin, Portland Public Schools District Ombudsman
Portland Public Schools
501 N Dixon
Portland, OR 97227
Phone:  503-916-3045
Email

Joyanna Smith, Ombudsman
Office of the Ombudsman for Public Education
441 4th Street NW, Suite 723N
Washington, DC 20001
Phone:  202-741-0888
Fax:  202-741-0879
Email

Healthcare Chapter

Roberta Opheim

Roberta Opheim, Ombudsman
Ombudsman for Mental Health & Developmental Disabilities
121 7th Pl. E., Ste. 420, Metro Square Bldg.
St. Paul, MN 55101
Phone: 651-757-1806
Fax 651-296-1221
Email

Federal Government Chapter

Tangita Daramola, Competitive Acquisition Ombudsman
DHHS/CMS
7500 Security Blvd
Baltimore, MD 22104
Phone:  410-786-4050
Email

Municipal Government Chapter

Lin Quenzer, Ombudsman
Office of the Mayor, City of Lincoln, NE
555 South 10th Street, Suite 301
Lincoln, NE 68508
Phone: 402-441-8281
Fax: 402-441-7120
Email