United States Ombudsman Association 39th Annual Conference, Portland, Oregon
- Delegation from the Korean Anti-Corruption & Civil Rights Commission
- USOA Board of Directors Meeting
- USOA Board Supper
- Conference Opening – Ruth Miles, Conference Host
- USOA New Members
- USOA New Members
- New Ombudsman Training attendees
- Keynote Robert Martin
- Gareth Jones
- Plenary session attendees