USOA Board of Directors
Director – President
Jordan Steffen, Deputy Ombudsman
Child Protection Ombudsman of Colorado
1300 Broadway, Ste. 430
Denver, CO 80203
Phone: 720-625-8640
Email
Director – Vice President
Ryan Speidel, Michigan’s Child Advocate
Michigan Office of the Child Advocate
111 S Capitol Ave; 4th Floor
Lansing, Michigan 48933
517-241-0552
Email
Director – Secretary/Treasurer
Trevor Sparrow, Ombudsman
Health and Social Services Ombudsman
304 N. 8th Street
Boise, ID 83702
Phone: 208-985-5051
Email
Director – Conferences and Training
Michelle Lucarelli-Beltran, LCSW, Children Services Administrator I
Department of Auditor-Controller
350 S. Figueroa St., 8th Floor
Los Angeles, CA 90071
Phone: 213-342-5755
Email
Director – Outreach and Development
Heather Wagers, Deputy Ombudsman
Commonwealth of Kentucky Office of the Ombudsman
209 St Clair St.
Frankfort, KY 40601
502-564-5841
Email
Director – Membership
Jill Kehaulani Esch, Esq, Ombudsperson
Office of Ombudsperson for AMERICAN INDIAN Families
23 Empire Drive, #102
St. Paul, MN 55103
Phone: 651-643-2523
Email
Director – Member Services – Vacant
Ex Officio Members
Children and Families Chapter
Petrina Jones-Jesz, Ombudsperson
Office of the Ombudsperson for Children, District of Columbia
955 L’Enfant Plaza, SW, Third Floor
Washington D.C., 20224
Phone: 202-227-8569
Email
Angie McCourt, Director, Office of Ombuds
Utah Department of Health and Human Services
195 N 1950 W
Salt Lake City, UT 84116
Phone: 385-505-3502
Email
Amanda Pennington (she/hers), Director of Client Services
Child Protection Ombudsman of Colorado
1300 Broadway, Ste. 430
Denver, CO 80203
Phone: (720) 625-8643
Email
Education Chapter
Maleika Brown, Ombudsperson
Grand Rapids Public Schools Office of the Ombudsperson
Grand Rapids, MI 49508
Phone: 616-819-3006
Email
Beverly Reeves, Ombudsman
Austin, Texas Independent School District
3100 E 4th Street
Austin, TX 78702
Phone: 512-414-9600
Email
Federal Government Chapter
Erica Katherine, Ombudsperson
USFDA ORA Ombudsman Program
Building 31, Room 3533
10903 New Hampshire Avenue
Silver Spring, MD 20993
Phone: 240-402-4787
Email
Health and Wellness Chapter
Lisa Harrison-Hadler, Ombudsman
MN Office of Ombudsman for Mental Health and Developmental Disabilities
332 Minnesota Street, Ste W1410
First National Bank Building
Saint Paul, Minnesota 55101-2117
Phone: 651-757-1806
Email
Local Government Chapter
Craig Gottschalk, Assistant Ombudsman
Nebraska Office of Public Counsel/Ombudsman
1225 L Street, Ste #300
Lincoln, NE 60508
Phone: 402-471-2035
Email
Greg McAllister, Small Business Ombudsman
Oregon Office of Small Business Assistance
255 Capitol Street NE, Ste. 151
Salem, OR 97310
Phone: 503-986-5185
Email
Public Safety Chapter
Charlene Burkett, DOC Ombudsman Bureau Director
Indiana Department of Corrections
402 W Washington W7479
Indianapolis, IN 46204
Phone: 317-234-3190
Fax: 317-233-6921
Email
Margaret Zadra, Ombudsperson
Minnesota Office of the Ombuds for Corrections
540 Fairview Ave N, Suite 202
St. Paul, MN 55104
Phone: 612-289-6460
Email