USOA Board of Directors
Director – President
Jordan Steffen, Deputy Ombudsman
Child Protection Ombudsman of Colorado
1300 Broadway, Ste. 430
Denver, CO 80203
Phone: 720-625-8640
Email
Director – Vice President
Cassandra Sanchez, The Child Advocate
New Hampshire Office of the Child Advocate
Johnson Hall | 107 Pleasant St. Concord, NH. 03301
Phone: 603-271-7773
Email
Director – Secretary/Treasurer
Joanne MacDonnell, Ombudsman
Arizona Ombudsman Office
2020 N. Central Ave., Suite 570
Phoenix, AZ 85004
Phone: 602-277-7292
Fax: 602-277-7312
Email
Director – Conferences and Training
Michelle Lucarelli-Beltran, LCSW, Children Services Administrator I
Department of Auditor-Controller
350 S. Figueroa St., 8th Floor
Los Angeles, CA 90071
Phone: 213-342-5755
Email
Director – Membership
Heather Wagers, Deputy Ombudsman
Commonwealth of Kentucky Office of the Ombudsman
209 St Clair St.
Frankfort, KY 40601
502-564-5841
Email
Director – Outreach and Development
Ryan Speidel, Michigan’s Child Advocate
Michigan Office of the Child Advocate
111 S Capitol Ave; 4th Floor
Lansing, Michigan 48933
517-241-0552
Email
Ex Officio Members
Past President
Robin Matsunaga, Ombudsman
State of Hawaii Office of the Ombudsman
465 South King Street, 4th Floor
Honolulu, Hawaii 96813
Phone: 808-587-0770
Email
Children and Families Chapter
Jill Kehaulani Esch, Esq., Ombudsperson for American Indian Families
Minnesota Office of Ombudsperson for AMERICAN INDIAN Families
23 Empire Drive, #102
St. Paul, MN 55103
Phone: 651-643-2523
Email
Petrina Jones-Jesz, Ombudsperson
Office of the Ombudsperson for Children, District of Columbia
Washington D.C., 37135
Phone: 202-227-8569
Email
Angie McCourt, Director, Office of Ombuds
Utah Department of Health and Human Services
195 N 1950 W
Salt Lake City, UT 84116
Phone: 385-505-3502
Email
Education Chapter
Maleika Brown, Ombudsperson
Grand Rapids Public Schools Office of the Ombudsperson
Grand Rapids, MI 49508
Phone: 616-819-3006
Email
Beverly Reeves, Retired Ombudsman
Austin, Texas Independent School District
Email
Federal Government Chapter
Erica Katherine, Ombudsperson
USFDA ORA Ombudsman Program
Building 31, Room 3533
10903 New Hampshire Avenue
Silver Spring, MD 20993
Phone: 240-402-4787
Email
Dr. Belinda M. Robinson, Ombuds
U.S. Department of Defense Office of the Inspector General
Office of the Ombuds
4800 Mark Center Drive
Alexandria, VA 22350
Phone: 703-604-8799
Email
Health and Wellness Chapter
Lisa Harrison-Hadler, Ombudsman
Minnesota Office of Ombudsman for Mental Health and Developmental Disabilities
332 Minnesota Street, Ste W1410
First National Bank Building
Saint Paul, Minnesota 55101-2117
Phone: 651-757-1806
Email
Local Government Chapter
Craig Gottschalk, Assistant Ombudsman
Nebraska Office of Public Counsel/Ombudsman
1225 L Street, Ste #300
Lincoln, NE 60508
Phone: 402-471-2035
Email
Greg McAllister, Small Business Ombudsman
Oregon Office of Small Business Assistance
255 Capitol Street NE, Ste. 151
Salem, OR 97310
Phone: 503-986-5185
Email
Public Safety Chapter
Charlene Burkett, DOC Ombudsman Bureau Director
Indiana Department of Corrections
402 W Washington W7479
Indianapolis, IN 46204
Phone: 317-234-3190
Fax: 317-233-6921
Email
Margaret Zadra, Ombudsperson
Minnesota Office of the Ombuds for Corrections
540 Fairview Ave N, Suite 202
St. Paul, MN 55104
Phone: 612-289-6460
Email