Our Board of Directors

Director - President

Linda Lord-Jenkins, Ombudsman
Alaska Office of the Ombudsman
333 West 4th Avenue, Suite 305
Post Office Box 102636
Anchorage, Alaska 99510-2636
(907) 269-6291
linda_lord-jenkins@legis.state.ak.us

Director - Vice President

Robin K. Matsunaga, Ombudsman
State of Hawaii, Office of the Ombudsman
465 S. King Street, 4th Floor
Honolulu, HI 96813
808-587-0770 Fax 808-587-0773
robin.matsunaga@ombudsman.hawaii.gov

Director - Secretary

Kristen Erbes, Deputy Ombudsman
Office of the Ombudsman, City of Portland
1221 SW 4th Ave., Room 140
Portland, OR 97204
503-823-0919 Fax: 503-823-4571
kerbes@ci.portland.or.us

Director - Treasurer/Membership

Diane Welborn, Ombudsman
Joint Office of Citizen Complaints
15 East Fourth Street, Suite 208
Dayton, OH 45402
(937) 223-4613
welborn@dayton-ombudsman.org

Director - Outreach and Development

Joan Beck, Citizens' Advocate
Lexington Fayette Urban County Government
200 E Main Street
Lexington, KY 40507
859-258-3230 phone
859-258-3232 fax
jbeck@lfucg.com

Director - Member Services

Beverly Reeves, District Ombudsman
Office of Planning and Community Relations
Austin School District Ombudsman Office
1111 W. 6th St, Suite A230
Austin, TX 78703
512-414-9882 Fax: 512-414-9962
breeves@austinisd.org

Director - Conferences & Training

Gerald Papica, Ed.D., Ombudsman
Office of the Ombudsman for Children & Families
Tennessee Commission on Children & Youth
710 James Robertson Parkway, 9th Floor
Nashville, TN 37243-0800
615-532-1572 FAX 615-532-1591
gerald.papica@state.tn.us

Ex Officio Members

Past President

Ruth Cooperrider, Deputy Ombudsman/Legal Counsel
Iowa Citizens' Aide/Ombudsman Ola Babcock Miller Building
1112 East Grand Avenue
Des Moines, IA 50319
515-281-3592 Fax 515-242-6007
ruth.cooperrider@legis.state.ia.us

Family & Children Chapter

Karen Grace-Kaho, Ombudsperson
Ombudsman for Foster Care
California Department of Social Services
744 P Street MS 9-025
Sacramento, CA 95814 USA
916-653-4296 Fax 916-651-6568
Karen.Grace-Kaho@DSS.CA.GOV

Mary Meineg, Director
Washington State Office of Family and Children’s Ombudsman
6720 Fort Dent Way, Suite 240
Tukwila, WA 98188
206-439-3870 Fax 206-439-3877
mary.meinig@OFCO.WA.GOV

Corrections Chapter

Oscar Harriott, Deputy Ombudsman for Corrections
Public Counsel/Ombudsman Office
PO Box 94712
State Capitol, Room 807
Lincoln, NE 68509-4712
402-471-2035 Fax 402-471-4277
OHarriott@unicam.state.ne.us

Healthcare Chapter

Roberta Opheim, Ombudsman
Ombudsman for Mental Health & Mental Retardation
121 7th Pl. E., Ste 420 Metro Square Bldg
St. Paul, MN 55101
651-296-7831 Fax 651-296-1021
Roberta.Opheim@state.mn.us

Gene Raney, Ombudsman
Virginia Office of Health Benefits
101 N. 14th St.
Richmond, VA 23219
Phone 804-371-7932
Fax 804-371-0231
gene.raney@dhrm.virginia.gov

Municipal Government Chapter

Amy Calderwood, King County Office of Citizen Complaints
Yesler Building, 400 Yesler Way #240
Seattle WA 98104-2312
Phone: 206-296-3506
FAX: 206-296-0948
National 800: 1-800-325-6165
Email: amy.calderwood@metrokc.gov
Web Page: www.metrokc.gov/ombudsman

Education Chapter

Dana Abrams, Ombudsperson
St. Paul Public Schools
360 Colborne Street
St. Paul, MN 55102
Phone: 651-767-8394
FAX 651-290-8386
dana.abrams@spps.org

Adie Simmons
State of Washington
1110 Capital Way S., Ste. 304
Olympia, WA 99504
Phone: 360-725-0154
adie.simmons@gov.wa.gov